About

MIFCOM, founded in 2003 and based in Munich, specializes in high-end, customizable PC systems. By 2008, MIFCOM rebranded and expanded, becoming a significant player in the high-end PC market. Today, they offer a range of products, from gaming PCs to office systems, all developed and assembled in-house with a focus on quality and performance.

More details on MIFCOM:

• Business model: Build and sell custom, high-performance PCs with lifetime customer support. 

• Biggest department(s): Manufacturing

• Managers involved in headcount planning: 10

• Yearly hiring rate: 20%

Challenge

Saying goodbye to Excel

With MIFCOM’s increase in size, Sebastian was looking for a software that helped him focus on strategic decision making, with accurate KPIs that do not require hours of manual work to be updated.

In summary, MIFCOM faced various challenges:

• Update hiring plan to maintain accuracy of the forecast (e.g. move start dates of planned position)

• Mid-year reforecast: update the budget based on new business realities like faster than expected growth

• Set up scenarios to inform strategic decisions, like a manufacturing expansion.

Accurate data and an intuitive interface were Sebastian’s core requirements.

"I started to work in Basqo within 1 day after the implementation. I have implemented many HR-systems before and none matched the simplicity of Basqo’s setup. It instantly helped in the communication with CFO & management."

Sebastian Heck

Chief People Officer at MIFCOM

Solution

Basqo’s ease of use convinced Sebastian

MIFCOM decided for Basqo due to its intuitive user interface and rapid implementation. Sebastian started to setup scenarios one day after the implementation: No need for tutorials or consultants. Additionally, Sebastian’s team benefits from the following advantages:Replace manual and time-consuming work in Excel spreadsheetsAutomate workforce forecast through an integration with HRIS (e.g. Personio)Identify data inaccuracies quickly (say goodbye to typos and broken formulas)Think in scenarios: what happens if we delay hires by 2 months? How can we reduce costs in certain departments?

"When the business scaled, we started to deviate from the budget. In Excel, I was not able to quickly re-forecast or develop new scenarios for comparison."

Sebastian Heck

Chief People Officer at MIFCOM

Integrating Personio & Basqo took less than 12 hours. From that point onwards we had all relevant people cost data in one platform. Changes in the hiring plan are made in Basqo and are directly reflected in the forecast. Leave dates from active positions in Personio get synced into Basqo and also update the forecast - no manual work needed.The best is the constant comparison against budget and features that allow us to also explain any deviations.

"Huge compliment: Basqo is extremely customer-centric. The team listens to feedback in rapid speed and we can even bring forward new feature ideas. That’s great and simply fun!

Sebastian Heck

Chief People Officer at MIFCOM